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| Shipping Policy |
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Shipping Costs:
Australian Shipping:
FREE for ALL orders over AUD $100.00. No matter your item type.
- Orders under the AUD $100.00 threshold will incur an AUD $9.90 charge, no matter what size.
International Shipping:
- AUD $14.90 charge will apply to order shipped international (Excluding Complete bikes, frames and wheels).
- Wheels (pair or single) will incur an AUD $75.00 freight charge.
- Complete bikes and frames will incur an AUD $150.00 freight charge.
Order Processing:
- Orders received before 5:30pm (AEST) for items in stock will be dispatched the following workday. Complete bikes will be dispatched within 3 days of receiving your order.
- Out of stock or order in items will be dispatched the same day the item has been received from the supplier.
- Customers will be notified via email or by phone with a revised dispatch date for any items that have not been dispatched within 48 hrs of receipt.
Shipping Times:
Australia Shipping:
- For most major cities and close regional towns, upon dispatch, you should receive your items within 2 working days. Larger items may take a little longer.
- For all other areas, your items should be delivered within 3 to 7 working days.
- Sometimes things happen that are out of our control which lead to delays. If you have not received your order within a time you consider to be reasonable, please feel free to contact us so we can chase it up.
International Shipping:
- Depending on where you are in the world, upon dispatch, you should receive your items within 5 working days.
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