About Us
Our Commitment to You
Our focus will always be on giving you an excellent customer experience. This means offering fair pricing and an extensive range of products, all backed by the support of Bikebug’s highly knowledgeable staff who are always ready to offer any help you need.
Fast Shipping & Local Support
Every Bikebug order is sent fast! Until the end of August, we're offering free express shipping for orders over $129 (excludes some bulky or oversized items). We strive to ship your order the same day if you place it prior to 2 pm AEST. Plus, you'll still enjoy our ongoing commitment to free standard shipping for orders over $99 (excludes some bulky or oversized items). Bikebug customers deserve the best quality products at competitive prices, along with the security of local service and warranty backup.
Bikebug is a wholly Australian-owned company, delivering the best prices for the most up-to-date products in road cycling, mountain biking, BMX, kids bikes and components, sourced from the best Australian and international brands. We stock everything from complete road bikes to bike frames; groupsets and components; wheels; tyres and tubes; shoes and helmets; clothing; accessories and tools; and nutrition and bodycare. Rest assured – our range of over 40,000 products has you covered.
Stay protected with a massive range of Australian Standard Certified helmets or shop cycling shoes for all conditions. Whatever your style, our range of men's and women's cycling clothing from leading local and international brands will keep you comfortable and looking great. We also stock a wide range of tools and accessories, so if it's a new cycling computer you're after or the makings of a home bike workshop, shopping is made easy. Need hydration, energy bars and gels or a chamois cream re-up? Bikebug is here to help!
Offering the most competitive pricing as well as an extensive sale section, Bikebug is your one-stop shop for all things cycling.
Returns are easy: For exchanges, place a new order and return the old item with a completed Returns Form for a refund. Returns must be within 30 days. Click here for more details.
Our commitment to great prices, extensive product range and exceptional customer service combined with the benefit of Australian warranty and backup are great reasons to shop with us.
We do our best to keep our prices as low as possible, but if one of our competitors advertises a lower price, please give us the opportunity to match it. Click here for more information.
We offer free shipping Australia wide for small and medium sized items where the order is over $99*. To see how our oversized shipping rates are calculated and more information on shipping click here.