Shipping Policy

Australian Postage

 

Capital Cities Close Regional Rural & Remote
Express Shipping 1-3 business days 2-4 business days 3-5 business days
Standard Shipping 2-5 business days 2-7 business days 3-10 business days

In stock express orders will be dispatched within 24 hours of ordering (business days). 

Complete bikes will be dispatched within 3 days of receiving your order.

Shipping Charges

Shipping costs vary depending on location and package size/weight:

Standard Post

  • Order value over $79.00 is Free Shipping Australia wide (excludes large and bulky items)
  • Order value under $79.00 from $9.90 per order

Express Post

  • Order value under $79.00 is $12.90 per order Australia wide (excludes large and bulky items)
  • Order value over $79.00 is $9.90 per order (excludes large and bulky items)

Bulk Order Post

  • From $19.90 per order

International Shipping

Zone 1 Zone 2 Zone 3
Small box (Everything not listed below) $19.90 $24.90 $54.90
Wheel box (Wheels, trainers and baby seats) $49.90 $69.00 $169.00
Bike box (All bikes, frames) $99.90 $350.00 $700.00
Bike travel cases $299.00 $399.00 $700.00

All international shipping charges are cumulative. Shipments overseas might be subject to duties and taxes specific to the country of destination and these are the responsibility of the customer. It is against the law to understate the value of items we sell and we will not do this in any circumstances.

  • Zone 1: New Zealand, Singapore, Hong Kong
  • Zone 2: Japan, Korea, Macau, Malaysia, South Africa, Thailand, United Arab Emirates
  • Zone 3: Rest of the world

Tracking Your Order

After checkout, you will receive full tracking details via email

 

Shipping Damage

Before signing for a damaged delivery please check the condition of the goods. If you are in any doubt about their condition, then please do not sign for it "in good order and condition". Simply reject the delivery and we will send you a replacement.

 

AusPost App Logo All of our small and medium parcels (excluding Oversize items like Bikes) are sent with Australia Post. The best way to track and manage your deliveries is with the Australia Post mobile app.

Get the AusPost app